image of spencer rust (a white man in a blue shirt) smiling

hello, i'm spencer

crafting unforgettable guest experiences is my thing



photo credit: olivia spencer

about me

a short and sweet introduction to a few things that are important to me:

  • understanding guests and their expectations to inform strategy and priorities

  • continuous improvement, honesty and using mistakes to learn and grow

  • keeping wellbeing, inclusion and accessibility right at the heart of work. always.


image of spencer rust (a white man in a polo shirt) holding a microphone at the London Transport Museum

my experience

a perfect example of a squiggly career - here are a few highlights:


get in touch

let's chat about projects and ideas - coffee (or tea) is on me


privacy policy

information collected: name, email address & message (and any information included)when & where it's collected: via form on website (or sent directly using email), processed by carrd.co to reply to enquirieshow it's stored: stored using email service provider for as long as is needed to reply to enquiry, deleted asap afterwardsquestions: if you have questions about your data, its storage or retention, email spencer.rust@yahoo.co.ukcomplaints: send complaints to the ico https://www.ico.org.uklast updated: october 2023