hello, i'm spencer
crafting unforgettable customer experiences is my thing
photo credit: olivia spencer
about me
a short and sweet introduction to a few things that are important to me:
understanding customers and their expectations to inform strategy and priorities
continuous improvement, honesty and using mistakes to learn and grow
keeping wellbeing, inclusion and accessibility right at the heart of work. always.
my experience
a perfect example of a squiggly career - here are a few highlights:
visitor experience training manager (present)
london transport museumwebsite delivery manager
cog designsenior publishing executive
digital theatre+e-commerce executive
ambassador theatre group
get in touch
let's chat about projects and ideas - coffee (or tea) is on me
privacy policy
information collected: name, email address & message (and any information included)when & where it's collected: via form on website (or sent directly using email), processed by carrd.co to reply to enquirieshow it's stored: stored using email service provider for as long as is needed to reply to enquiry, deleted asap afterwardsquestions: if you have questions about your data, its storage or retention, email spencer.rust@yahoo.co.ukcomplaints: send complaints to the ico https://www.ico.org.uklast updated: october 2023